Privacy Policy

Airrays Drone Services Ltd. ("we," "us," or "our") is committed to protecting your privacy. This policy describes how we collect, use, disclose, and safeguard your personal information when you use our website or contact us, in accordance with Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

1. Who We Are

We are Airrays Drone Services Ltd., a drone mapping and aerial surveying company based in Burns Lake, British Columbia. Our website is used to provide information about our services and to allow you to request quotes or get in touch with us.

2. Personal Information We Collect

We may collect the following types of personal information:

• Contact and inquiry information: When you use our contact form, we collect your name, email address, phone number, company or organization name, service of interest, project timeline, and any message or details you provide. If you choose to share it, we may also receive approximate location data (e.g., for project location).
• File attachments: If you attach files to the contact form (e.g., PDFs or images), we receive and process those files solely to respond to your inquiry.
• Usage and technical information: When you visit our website, we may collect information such as your IP address, browser type, device type, and how you navigate the site. We use Vercel Analytics to understand site usage in an aggregated, anonymized way to improve our website.

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide quotes or information about our services
• Communicate with you about projects, scheduling, or follow-up
• Improve our website and services
• Comply with legal or regulatory obligations

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information only as follows: (1) with service providers who assist us in operating our website and communicating with you (for example, our email delivery provider, Resend, and our hosting and analytics provider, Vercel), under agreements that require them to protect your information; (2) if required by law or to protect our rights; or (3) with your consent. We do not sell or rent your personal information.

5. Consent

By submitting our contact form or otherwise providing your personal information to us, you consent to the collection, use, and disclosure of that information as described in this policy. You may withdraw consent at any time by contacting us; we will explain any implications of doing so (for example, we may not be able to continue responding to your inquiry).

6. Security and Retention

We take reasonable steps to protect your personal information against loss, misuse, and unauthorized access. We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights (Access, Correction, Complaints)

You have the right to request access to the personal information we hold about you and to request correction of inaccurate information. You may also file a complaint about our handling of your personal information. To do any of this, please contact us using the details below. If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.

8. Contact Us / Privacy Inquiries

If you have questions about this privacy policy or our privacy practices, or wish to access, correct, or complain about your personal information, please contact us:

Airrays Drone Services Ltd.
Burns Lake, BC V0J 1E3
Phone: 1-250-570-9481
Email: info@airraysdrone.com

9. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page will be revised when we make changes. We encourage you to review this page periodically.